Chris Voss | The Power Of Open Questions… Never Split The Difference
Description
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Never Split The Difference Book Review (Things To Know If You Do Sales)
Curious Things Mentioned During The Episode
- Christopher Turner – 25 Year CIA Veteran, Lessons In Espionage
- Sam Leith – It’s Rhetoric All The Way Down
- Never Split The Difference Book Review (Things To Know If You Do Sales)
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* Chris Voss 'The Edge' Newsletter *
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Never Split The Difference deserves its place as one of the best selling negotiation books of all time.
It’s co-authored by the brilliant writer Tahl Raz, who turned Chris Voss’s life and lessons into the most readable and actionable prescription for good communication.
I’m stoked today to get to feature Chris Voss on this podcast, the force behind ‘Never Split The Difference’ which is a series of highest stakes negotiations broken down into their parts for examination. Chris was the FBI’s lead negotiator.
Hostage negotiation in Haiti? Terrorism in the Philippines? Egos, money and conflicting interests in a boardroom? Even walking a bank robber from the ledge. What are the phrases and psychology Chris uses in his communication to get the outcome he wants? And where could it be relevant to you?
The podcast here touches on Nassim Taleb and Khaneman’s influence on Chris’s worldview. The line between manipulation and persuasion, serendipity, traits of good communicators and a hell of a lot more.
- 00:00 – Who Is Chris Voss
- 03:05 - When Chris First Paid Attention To How People Communicate
- 12:05 - Nassim Taleb & Communication Over Time
- 22:20 - Serendipity In Chris's Life
- 29:39 - Never Split The Difference & How Chris Unlocked A New Style Of Negotiation
- 36:05 - Khaneman & Tvesky's Influence On Chris
- 43:20 - Gut Instinct
- 48:20 - Line Between Manipulation & Persuasion
- 50:05 - Consistent Traits In Good Communicators
- 56:05 - Oprah Is The GOAT
- 58:21 - Traits Of The Best Interviewers
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